Terms & Conditions

1. Tickets & Entry

Each booking is valid only for the ticket type, dates and inclusions stated at the time of purchase.

A booking confirmation will be issued after successful payment. Attendees may subsequently be required to complete a check-in form and provide attendee details in order to receive their final Festival QR code or other entry credential.

A valid QR code/ticket and valid government-issued photo identification may be required at entry.

Tickets obtained through unauthorised sellers, duplicated tickets, manipulated QR codes or fraudulent bookings may be cancelled and entry refused.

Bloom reserves the right to refuse admission or remove an attendee where reasonably necessary for safety, security, violation of Festival rules, unlawful activity or serious misconduct.

2. Refunds & Cancellations

All ticket sales are final.

Bloom follows a no-refund policy for buyer-initiated cancellations, change of plans, inability to attend, travel disruptions, illness, missed attendance or no-shows, except where otherwise required under applicable law.

If Bloom in Green cancels the Festival in its entirety for reasons attributable to the Organiser, applicable refund arrangements will be communicated directly to ticket holders.

If the Festival is postponed or rescheduled, existing tickets may remain valid for the rescheduled dates. Any additional refund or transfer options made available in such circumstances will be communicated directly to ticket holders.

Convenience fees, payment gateway charges or other third-party charges may be non-refundable where permitted by applicable law.

3. Ticket Transfers

Festival tickets may be transferred to another person until 15 December 2026 through Bloom in Green’s official transfer process.

15 December 2026 is the final date for all ticket transfers. No transfer requests will be accepted after this date.

Transfers must be completed only through official or approved Bloom in Green channels.

Bloom is not responsible for payments, fraud, disputes or losses arising from unofficial resale or transfer arrangements between individuals.

A transferred ticket remains subject to these Terms & Conditions.

4. Event, Date, Timing & Programme Changes

Bloom in Green is a live Festival, and its programme, schedule and operating hours are subject to change.

Bloom reserves the right, where reasonably necessary, to make changes to the Festival including changes to Festival dates or timings; reduction, extension or alteration of Festival operating hours; changes to stage timings or performance durations; changes, cancellation or replacement of artists, performers or headliners; changes to music, workshop, wellness, art or other programming; changes to the number, sequence or timing of programmes, performances or experiences; changes to stages, venues, spaces or locations within the Festival; changes to the Festival schedule, site layout or operational format; and cancellation, postponement or modification of individual performances, workshops, activities or experiences.

Such changes, including a change or cancellation of a headliner, reduction in programme or performance duration, alteration of Festival timings, or modification of the Festival programme, will not by themselves entitle a ticket holder to a refund, partial refund, compensation or price adjustment, except where required by applicable law.

Where Festival dates are changed or the Event is rescheduled, tickets will remain subject to the arrangements communicated by Bloom for the revised Event. A change of date does not automatically create a right to a refund, except where required by applicable law.

5. Force Majeure

Bloom shall not be responsible for failure, interruption, postponement, cancellation or modification caused by circumstances reasonably beyond the Organiser’s control.

These circumstances may include severe weather, natural disasters, fire, flood, epidemic or public-health emergency, government restrictions or orders, civil disturbance, strikes, infrastructure failure, acts of God or similar circumstances beyond Bloom’s reasonable control.

Where such circumstances materially affect the Festival, Bloom will communicate the available options to ticket holders in accordance with applicable law and the circumstances of the Event.

6. Accommodation & Camping

Festival accommodation and camping products are separate from Festival entry unless expressly stated otherwise at the time of purchase.

Anyone staying within Festival accommodation or camping areas must also hold a valid Festival entry pass, except where the Festival’s published child-entry policy applies.

Accommodation photographs, illustrations, renders and layouts shown on the website or promotional material are representative.

Operational requirements may require changes to the appearance, model/type, alignment, positioning or layout of tents, rooms, villas or other accommodation.

Such changes alone will not constitute grounds for cancellation or refund, provided the accommodation entitlement purchased by the attendee is substantially honoured.

Accommodation inventory is limited and bookings are subject to availability.

Specific room numbers, tent locations, views or positions within the Festival site are not guaranteed unless expressly confirmed by Bloom in writing.

Guests are responsible for any deliberate or negligent damage caused by them to Festival accommodation, venue property or provided equipment.

7. Shared Accommodation

Where a shared accommodation product is purchased, attendees acknowledge that accommodation may be shared with other Festival guests.

Bloom may request additional information before the Festival to facilitate accommodation allocation.

Requests regarding roommate preferences, gender preferences, groups or allocation may be considered but cannot be guaranteed unless specifically confirmed by Bloom.

Attendees are expected to respect the privacy, safety and personal belongings of others sharing their accommodation.

8. Festival QR Codes & Wristbands

A booking confirmation is not necessarily the final Festival entry credential.

Before the Festival, Bloom may send attendees a check-in form to collect the information required to generate their Festival QR code or other entry credential.

Attendees are responsible for providing accurate information and completing the required check-in process within any communicated deadline.

At the Festival, attendees may be required to exchange or validate their QR code for a wristband or other Festival credential.

Wristbands and Festival credentials must not be tampered with, duplicated, transferred after check-in or used by more than one person.

Lost, damaged, removed or tampered-with wristbands may not automatically be replaced.

9. Security & Searches

For the safety of the Festival community, attendees and their belongings may be subject to reasonable security checks at entry and within the Festival premises.

Prohibited or unlawful items may be refused entry, confiscated where legally permissible or reported to the appropriate authorities.

Refusal to comply with reasonable safety or security procedures may result in refusal of entry or removal from the Festival.

10. Drugs & Illegal Substances

Bloom in Green follows a zero-tolerance policy toward illegal drugs and prohibited substances.

Possession, distribution or consumption of illegal substances may result in immediate removal from the Festival without refund and may be reported to the appropriate authorities.

Attendees are responsible for complying with all applicable laws while attending the Festival.

11. Alcohol

Alcohol may only be purchased, served and consumed in accordance with applicable law and Festival/venue rules.

Valid government-issued identification may be required for alcohol service.

Bloom and its authorised vendors reserve the right to refuse alcohol service where legally required or where continued service could create a safety concern.

Alcohol must not be supplied to minors.

12. Children & Minors

Children under 12 years of age may enter Bloom in Green free of charge and do not require a paid Festival entry pass.

Free entry applies only to the Festival entry pass.

If a child requires accommodation or a stay at the Festival, the appropriate stay/accommodation ticket must be purchased separately, regardless of the child’s age.

All attendees under 18 years of age must be accompanied by a parent or responsible adult guardian while attending the Festival.

The accompanying parent or guardian is responsible for the minor throughout the Festival and must ensure that the minor complies with Festival and venue rules.

Proof of age may be requested at check-in or entry.

13. Photography, Video & Media Rights

Bloom in Green is a photographed and filmed event.

By entering the Festival premises, attendees acknowledge that photography, audio recording and video recording may take place throughout the Event.

Attendees grant Bloom in Green and its authorised photographers, videographers, production teams, media partners and promotional partners permission to photograph, film and record them while they are present in public areas of the Festival.

Such photographs, videos and recordings may be used by Bloom for Festival documentation, editorial content, websites, social media, advertising, promotional campaigns, press, public relations, films, aftermovies, archival material and other Bloom in Green communications, without additional compensation to the attendee.

The material may be edited, reproduced, published and distributed across different media, platforms and territories.

This permission does not authorise intrusive recording in private areas or areas where attendees would reasonably expect privacy.

14. Attendee Photography & Recording

Personal photography and reasonable personal video recording are permitted unless restricted in specific areas or during specific performances.

Professional or commercial photography, videography, live streaming, recording or content production may require prior written permission from Bloom.

Bloom may restrict photography or recording where required by an artist, performer, venue requirement, safety consideration or applicable law.

Unauthorised commercial use of Festival footage, branding or intellectual property is prohibited.

15. Food & Beverages

Outside food and beverages may be restricted according to Festival and venue rules.

Reasonable exceptions may be made for infants, accessibility requirements or documented medical needs, subject to applicable security procedures.

Food and beverage vendors may operate independently within the Festival.

Attendees with allergies, intolerances or dietary restrictions are responsible for checking ingredients and preparation information directly with the relevant vendor.

16. Medical, Health & Safety

Bloom will make reasonable arrangements for medical, security and emergency support appropriate to the Festival.

Attendees participate in Festival activities at their own discretion and should consider their own physical condition before participating in strenuous activities, workshops, wellness sessions or other experiences.

Attendees requiring medical assistance should immediately contact Festival staff, security or the designated medical team.

Attendees must follow reasonable emergency, evacuation, weather and safety instructions issued by Bloom, Wonderla or authorised personnel.

17. Personal Belongings

Attendees remain responsible for their personal belongings.

Bloom is not responsible for loss, theft or damage to personal property except where liability cannot lawfully be excluded.

Any lost-and-found service provided by Bloom is offered as a convenience and does not guarantee recovery of an item.

Attendees should not leave valuable items unattended in tents, rooms, common areas or Festival spaces.

18. Vehicles & Parking

Parking and vehicle access are subject to venue capacity, Festival traffic plans and applicable parking rules.

Vehicles and belongings left inside vehicles remain at the owner’s risk except where liability cannot lawfully be excluded.

A Festival ticket or accommodation booking does not automatically include parking unless specifically stated.

Parking access does not permit sleeping or camping beside or inside a vehicle unless the attendee has purchased or received approval for an applicable Park & Camp product.

Any Park & Camp rules communicated by Bloom form part of these Terms & Conditions.

19. Respect, Conduct & Community

Bloom is built around community, nature, creativity and shared responsibility.

Attendees are expected to respect fellow attendees, artists, staff, crew, volunteers, vendors, venue personnel, installations, Festival infrastructure, nature and neighbouring communities.

Bloom does not tolerate harassment, violence, threatening behaviour, deliberate intimidation, vandalism or behaviour that materially compromises another person’s safety.

Serious violations may result in removal from the Festival without refund and, where appropriate, referral to the relevant authorities.

20. Environment & Festival Site

Attendees must respect the Festival and venue environment.

Littering, deliberate damage to plants or installations, vandalism and damage to Festival or venue property are prohibited.

Attendees should use designated waste-disposal and sanitation facilities and follow any sustainability or site-protection instructions communicated by Bloom.

21. Art, Installations, Workshops & Experiences

Festival installations, workshops, wellness activities and participatory experiences may carry their own safety instructions and participation requirements.

Participation is voluntary.

Attendees must follow reasonable instructions provided by facilitators, artists, safety personnel and Festival staff.

Certain activities may have limited capacity and may operate on a first-come, registration or reservation basis even where they are included within the Festival programme.

22. Programme, Artists & Headliners

All artists, headliners, facilitators, performers, workshops, installations, activities, stages, set times and programme schedules are subject to change.

The appearance of any particular artist, performer, headliner, facilitator, workshop or experience is not guaranteed as a condition of purchasing a Festival ticket, unless expressly stated otherwise by Bloom in writing.

Artist or headliner cancellation or replacement, changes in performance duration, changes in set times, programme additions or removals, reduction or alteration of programming, or changes to stages or schedules do not constitute cancellation of the Festival and do not entitle the ticket holder to a refund or partial refund, except where required by applicable law.

23. Resale & Commercial Use of Tickets

Tickets may not be resold commercially or used for unauthorised promotions, competitions, giveaways, advertising or bundled with commercial products without Bloom’s prior written permission.

Bloom may cancel tickets reasonably determined to have been obtained fraudulently or resold through unauthorised commercial channels.

Individuals wishing to transfer a legitimate ticket must follow the official transfer procedure described in Section 3.

24. Payment, Pricing & Sales Phases

Ticket and accommodation prices may change between sales phases, including First Access, Early Bird and subsequent sales phases.

Purchasing during one sales phase does not entitle the purchaser to a refund or price adjustment if prices later increase, decrease or another promotional offer becomes available.

Any applicable taxes, platform charges, convenience fees or payment-processing charges will be displayed during the purchase process where applicable.

A booking is considered successful only after the applicable payment has been successfully processed and a booking confirmation has been issued.

25. Part-payment Bookings

Where Bloom offers a part-payment option, the purchaser must pay the remaining balance according to the amount and deadline communicated at the time of booking.

The purchaser is responsible for ensuring that the remaining payment is completed within the specified deadline.

If the outstanding balance is not paid within the required period, Bloom may cancel the reservation in accordance with the specific part-payment conditions displayed at the time of purchase.

Any treatment of amounts already paid following failure to complete a part-payment booking will be governed by the specific conditions communicated for that booking and applicable law.

26. Coupons, Offers & Referrals

Coupon codes, referral rewards, promotional discounts and special offers are subject to their individual campaign conditions.

They may have limited validity periods, usage limits, eligible ticket categories or other restrictions.

Unless specifically stated otherwise, promotional offers cannot be combined.

Bloom reserves the right to reject fraudulent, manipulated or duplicate referral activity and to cancel rewards obtained through abuse of a promotional programme.

27. Festival Rules

Additional operational rules may be communicated before or during the Festival where reasonably required for safety, security, legal compliance, venue operations or the proper functioning of the Festival.

Attendees are expected to comply with reasonable instructions issued by authorised Bloom and venue personnel.

These rules may include restrictions relating to prohibited items, entry and exit, camping, fires, pets, parking, alcohol, stages, accommodation and specific Festival areas.

28. Liability

Nothing in these Terms is intended to exclude or limit any right or liability that cannot legally be excluded under applicable Indian law.

To the extent permitted by applicable law, Bloom is not responsible for losses resulting from an attendee’s own acts, breach of Festival rules, unauthorised transactions, failure to follow reasonable safety instructions or circumstances reasonably outside Bloom’s control.

29. Damage & Indemnity

Attendees may be held responsible for damage they deliberately or negligently cause to Festival infrastructure, accommodation, equipment, installations, venue property or the property of others.

To the extent permitted by applicable law, attendees may also be responsible for losses arising directly from their unlawful conduct, wilful misconduct or deliberate breach of Festival rules.

30. Data & Communication

Bloom may collect purchaser and attendee information required to process bookings, communicate Festival information, facilitate accommodation, operate check-in, generate Festival credentials and administer the Event.

Booking-related communications, including payment confirmations, check-in instructions, QR codes, operational updates and important Festival information, may be sent to the contact details supplied during booking or check-in.

Attendees are responsible for providing accurate contact information.

Personal information will be handled in accordance with Bloom’s applicable privacy policy and applicable law.

31. Governing Law & Disputes

These Terms & Conditions are governed by the laws of India.

Any concern or dispute relating to a ticket purchase or attendance at Bloom in Green should first be raised directly with Bloom so that the matter can be reviewed and the parties can attempt to resolve it in good faith.

Nothing in these Terms limits statutory rights or remedies available to consumers under applicable law.

32. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

33. Acceptance of These Terms

By purchasing a Festival pass, accommodation, camping product or other ticketed product, the purchaser confirms that they have read and accepted these Terms & Conditions together with any specific conditions displayed for the product purchased.

Where a purchaser buys tickets on behalf of other attendees, the purchaser is responsible for making these Terms available to those attendees.

Entry into Bloom in Green is subject to these Terms and applicable Festival and venue rules.

Contact

Ticketing and transfer queries: office@bloomingreenfestival.com. Final ticket transfer date: 15 December 2026.